build processes that align individuals and teams with shared company goals and objectives
People Management
Empower the agents of your success.
Many people say their people are their most important resource, but do they act that way? Gibsons Business Consulting offers a range of people management services and capabilities to help you build a team that will drive your business forward. We’ve helped hundreds of businesses:
To find out more about building a stronger workforce for your business, contact Gibsons today.
How we can help you
Human Resources Planning
- Establish the organisation structure that you need to deliver your business model to your customers.
- Define the skills that you have in the organisation, where the gaps are and then plan to obtain or grow them.
- Develop the training and/or recruiting program required to fill the gaps and the target timeframe to achieve it.
- Match business values, responsibilities and skills to build productivity.
You can read a Case Study about how we delivered outcomes like these here
Employer of Choice Program
In a highly competitive employment market, you can greatly enhance your ability to attract and retain good staff – at all levels of your organisation – by implementing an Employer of Choice Program.
The program will:
- Provide you with techniques for interviewing and recruiting staff
- Ensure everyone understands what the expectations are from the employer and employee in relation to the job
- Provide career paths for employees
- Develop flexible remuneration systems that are responsive to the reality of a competitive environment
- Create effective communication processes between management and staff
- Provide constructive staff performance management and appraisal processes
- Ensure employees have the tools and environment they need to do their jobs
- Identify and promote your Employee Value Proposition
An Employer of Choice Program gives your employees the opportunity to be the best they can be. It provides a solid foundation to your human resource management (HRM) strategies and staffing initiatives as well as supporting business owners and managers in their day-to-day people management. Our Employer of Choice program is a win-win initiative that flows through to the business’s customer experience.
Succession Plans
Don’t wait until you are ready to retire before you start to consider a Succession Plan. An effective Succession Plan will depend on you having the plans, people and processes in place for the business to be able to run independently of any single individual. Then you need to decide what your actual exit strategy is and consider the financial and legal implications.
Having an effective Succession Plan means that you can be involved in the business as much or as little as you want. It is the key to having flexibility and some sense of work / life balance.
In the same way, Succession Planning provides the human resource plans and processes in place to cater for the loss of staff members in senior management roles in your business.
Read a case study on what a Succession Planning project achieved for just one of our clients here.
Leadership Development
The engagement level of your staff and the success of your business are highly dependent on the leadership skills of your supervisors and managers. Gibsons business consultants can help you to build those skill levels by:
- Establishing the leadership levels that currently exist in your business.
- Defining the skills, work values and time applications required for each leadership level.
- Assessing your current leaders and developing plans to make them more effective in their current roles.
- Identifying the future leaders in your business and developing training and mentoring programs for them to progress.
- Developing tailored training and mentoring programs for your existing managers and leaders that deliver the best outcomes for your business.
You can read a Case Study about how we achieved outcomes like these for one of our clients here
Our Leadership Development Programs include the application of a range of Assessment Tools developed by the Real World Group in the UK. Real World Group was founded in 2001 by Professor Beverly Alimo-Metcalfe and Dr John Alban-Metcalfe, both world-renown experts in leadership and organisational culture.
All of the diagnostic tools used by Gibsons business consultants are based on proven research into what works in improving the effectiveness of individuals, teams and whole organisations. At the same time, they focus on enhancing sustainability through improved well-being and positive attitudes to work.
Leadership, governance, culture, diversity and inclusion are the main focus of Real World Group’s research, which continues to be regularly published.
Coaching and Mentoring
It’s great to have the plans and strategies that you need to successfully take your business into the future, but what about implementing them?
Gibsons business consultants know what it is like to run a business and understand that there are times when you as a business owner or manager need help, advice or the opportunity to discuss an idea with someone who can provide constructive feedback. We don’t just develop the plan and then walk away. Our business consultants will tailor a mentoring program to provide whatever level of assistance you need.
Our Coaching and Mentoring Programs include the application of 360 degree Assessment Tools developed by the Real World Group in the UK. Real World Group was founded in 2001 by Professor Beverly Alimo-Metcalfe and Dr John Alban-Metcalfe, both world-renown experts in leadership and organisational culture.
All of the diagnostic tools used by Gibsons business consultants are based on proven research into what works in improving the effectiveness of individuals, teams and whole organisations. At the same time they focus on enhancing sustainability through improved well-being and positive attitudes to work.
Leadership, governance, culture and diversity and inclusion are the main focus of Real World Group’s research, which continues to be regularly published.
Training
Good people thrive on and grow from quality training programs.
Our Training Programs are designed and customised to the client and program content is weighted towards the trainees undertaking the program. Also, our trainees are assessed before training commences. This means our training programs include tailored implementation assistance to ensure that trainees apply what they learn. This technique delivers measurable improvements in individual performance.
Human Resource Training programs are focussed around important non-technical areas such as:
- Supervision
- Leadership
- Personal Organisation
- Managing People
- Managing Change
- Communications
- Relationship Building
Gibsons’ Sales Training programs deliver results. Our programs include:
- The Art of Negotiation
- Selling skills tailored to various competency levels and across a variety of sales roles including business development, account management and field sales.
- Field Coaching for Sales Managers
- Sales Leadership
and much more.
Managing Change
Change can be both scary and exciting. You experience these emotions whenever your business is facing growth, mergers and acquisitions, restructures, technology and system implementations. The harsh truth is that if change is not well managed during this time then you are unlikely to realise the benefits you expected and you run the risk of project failure, loss of key staff and even loss of profits. Gibsons can help you build a change management plan and help you with implementation to ensure your change works.
Our proprietary improvement program, Excellerate, provides a platform on which we build client specific solutions that bring about effective change. Excellerate tackles the human element of change head-on but in a supportive and constructive manner. Along with managing functional and process alignment, it assesses current culture and behaviours and then determines future behaviours that support and drive outcomes.
Gibsons’ business and people experts guide and support business in dealing with the stress of change. In essence, we support the human side of change management. We offer mentoring and coaching to existing valuable team members who otherwise might view the change as all too hard.
We have managed change for our clients on many different levels. Read a case study about the changes required in market repositioning here. Another case study discusses implementation of the Excellerate program for Sales Team culture change here.
Advisory Board
Directors responsibilities particularly around compliance is a very real challenge for most small to medium enterprises.
One very effective way of meeting that challenge rests with implementing effective board structures and processes.
Gibsons have a strong track record in:
- Establishing and refining board structure and processes to ensure that boards are effective and operate to ensure that the business complies with relevant legislation and regulation.
- Establishing Advisory Boards where directors gain valuable and independent advice across key areas of their business.
Fair Work Act
It seems companies are always in the news for some breach of the Fair Work Act – and most find themselves in hot water through ignorance of the law. Australia’s workplace laws are very complex and comprehensive, and generally places the onus on the employer to comply or risk significant personal and business penalties.
Compliance is undoubtedly a very real challenge for the small to medium enterprise owner.
We have specialists that can advise, support and provide practical assistance across this growing area of demand in the compliance landscape.
Gibsons consultants can provide proactive advice to prevent problems occurring so you and your employees can get on with the job in the knowledge the business complies with the Fair Work Act and employees are rewarded correctly.
When problems do emerge, we are your business partner that has a steady hand and clear focus to navigate the choppy waters to achieve the outcomes you need.
Surveys and Diagnostics
The key point of leverage between average performance and excellence is leadership by individuals, among teams, Boards, departments and across the whole business.
Partnering with Real World Group, Gibsons consultants are accredited to deliver a range of survey and diagnostics tools that underpin coaching and mentoring at an individual level, team development and change management across departments and Boards and change management programs across businesses.
These tools coupled with the skills to use and interpret these tools provide a highly professional basis for delivery of many of our human programs.
Under Professor Alimo-Metcalfe’s influence, everything that Real World Group does is based on proven research into what works in improving the effectiveness of individuals, teams and whole organisations, while enhancing sustainability through improved wellbeing and positive attitudes to work. Leadership, governance, culture, diversity and inclusion are the main focus of Real World Group’s research, which continues to be regularly published.
For a guiding hand with your business, speak to our experienced consultants.
