The primary reason for implementing systems in your business is to provide consistency and therefore predictable quality of outcomes. Effective systems also establish the means for day-to-day operational activities to manage themselves, leaving managers with the time they need to deal with exceptions and to work on business development. A system is basically a set … Continue reading Developing Effective Systems
The end of another year is almost upon us. Each one seems to go more quickly than the last and the business challenges seem to grow. Despite what we hear and read about the economy being resilient and holding up reasonably well post the mining boom, our experience would suggest that it has been tough … Continue reading A safe and merry Christmas to all!
If there is one thing that companies learn in an economic downturn, it is the importance of resilience – the ability of an organisation to withstand shocks and remain sustainable under prolonged periods of duress. The most resilient companies display the following characteristics: A high level of staff engagement A low level of cultural entropy … Continue reading The Importance of Cultural Resilience in a Downturn